Privacy policy
Last updated: February 3, 2025
This Privacy Policy explains how Upper Celestials (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website at uppercelestials.com (the “Site”).
By accessing or using any of our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.
1. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the updated date.
2. What We Collect
We collect personal information to provide and improve our services. This may include:
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Contact Info: Name, email, phone number, address
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Order Details: Items purchased, billing/shipping information, payment confirmation
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Account Info: Username, password (encrypted)
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Shopping Activity: Items viewed, added to cart, or wishlist
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Customer Support: Any communication you’ve had with us
You may choose not to provide some information, but it might limit your access to certain features.
3. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience. These may track:
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Device and browser information
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Pages visited
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IP address and geographic location
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Shopping behavior
You can disable cookies via your browser settings, though it may impact functionality.
4. Third-Party Sources
We may also receive information about you from third parties such as:
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Shopify, who powers our store
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Payment processors, who collect your payment information
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Marketing or analytics partners, who help us better understand user behavior
5. How We Use Your Information
We use your personal information to:
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Fulfill orders and process payments
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Manage your account and preferences
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Communicate with you (order updates, support, etc.)
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Send marketing/promotional messages (only with consent)
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Prevent fraud and ensure site security
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Improve our services and customer experience
6. How We Share Your Information
We may share your data with:
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Vendors and service providers (e.g., payment gateways, fulfillment partners)
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Marketing and advertising partners
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Legal authorities, if required by law
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Business partners, in the event of a merger or acquisition
We do not sell or share your sensitive information for profiling or advertising without consent.
7. User-Generated Content
Reviews or content you post publicly on our site can be viewed by anyone. We are not responsible for how others use this public information.
8. Links to Other Sites
Our site may link to third-party websites. We are not responsible for their privacy policies. Please review those separately.
9. Children's Privacy
We do not knowingly collect data from children under 16. If you believe we’ve collected information from a child, please contact us for removal.
10. Security & Data Retention
We use industry-standard measures to protect your information. However, no system is 100% secure. We keep your information only as long as necessary to:
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Provide services
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Meet legal requirements
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Resolve disputes
11. Your Rights
Depending on your location, you may have the right to:
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Access or request a copy of your personal information
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Correct inaccurate information
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Request deletion of your data
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Withdraw consent for marketing
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Restrict or object to processing
To exercise your rights, please contact us using the information below. We may ask for verification before fulfilling your request.
12. International Users
If you’re located outside of India (e.g., EU/UK), your data may be transferred internationally. Where required, we use safeguards such as Standard Contractual Clauses.
13. Contact Us
For questions, concerns, or data requests, please reach out:
